Unassigned Payments
Unassigned Payments occur when the code automating the placement of the Payment is unable to find a corresponding Opportunity.
1. Go to the Sales Administration Tab, then to the Payments Tab
This table will list all Payments still listed under our Unassigned Payments Opportunity
2. Click the Drawer on one of the Rows. This will bring up Current & Previous Term Opportunities related to the Customer #.
3. Click the drawers on these opportunities to match the Payment's PUB code to a Product.
4. Once the correct Opportunity has been found. Paste the Opportunity ID into the Payment Row's Opportunity Column, select, and save. This payment has now been assigned.
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