How To Create a Case
1. Go to your Footer and click 'Quick Links' then click 'Create Case'
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2. This will bring you to the "Create New Case" page.
Enter the Case Name, Type, URL, Priority, and any additional required information
Not Providing enough information will result in a Prioirty of 'Missing Information', meaning the case will not be reviewed until the Case Creator has included the required information. Examples include, not adding a URL, insufficient case description, etc.
3. Once case is created, a confirmation eMail will be sent to your outlook. You will also be notified whenever your Sales Administrator adds a comment to the case.
Case information can be checked from the Home Page, through eMail Notifications, through the 'My Cases' footer, etc
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